Privacy Policy

1. Game data on your device

You do not need an account to play. Your progress (coins, gems, upgrades, skins, the Jelly Egg, daily missions and login rewards), boosters, revive tickets, settings, the player name you choose, your best results, the Remove Ads entitlement and the identifiers of purchases already delivered are stored on your device. Transaction identifiers prevent a purchase from being delivered twice. The game has no cloud sync of its own. Operating-system backups may include this data according to your device settings.

Your rivals in the arena are computer-controlled; there is no online multiplayer, chat or leaderboard service, and your player name never leaves the device. The game does not ask for access to your camera, microphone, contacts, photo library or location.

2. No analytics or crash reporting

Jelly Chain does not include analytics or crash-reporting services. We do not receive information about how you play.

3. Advertising and optional rewards

Google AdMob shows full-screen (interstitial) ads between rounds and optional rewarded videos, for example to revive, double the coins of a round, get a free booster, open the free gem chest or speed up the Jelly Egg. The game shows no banner ads and no ads during a round. The AdMob SDK may process IP-based approximate location, device or advertising identifiers where permitted, ad views and interactions, and diagnostic information, for ad delivery, measurement, fraud prevention and service improvement. Whether ads are personalized depends on your choices and permissions.

After the tutorial, before any ad loads, the game uses Google’s User Messaging Platform to show any consent message required in your region, and then iOS asks whether you allow tracking. Where required, Settings → Privacy options in the game lets you change your advertising choices. You can manage tracking permission at any time in iOS Settings → Privacy & Security → Tracking. Declining does not stop you from playing; non-personalized or limited ads may still involve data processing.

A rewarded video is optional and gives its reward only after it is completed. Remove Ads stops the interstitial ads; optional rewarded videos stay available. See Google’s advertising information and AdMob’s iOS data disclosure.

4. In-app purchases

Apple processes purchases through the App Store and StoreKit. We do not receive your payment-card details. The game processes product identifiers, verified transaction identifiers and purchase state to deliver each purchase once and to restore Remove Ads.

Remove Ads is a non-consumable purchase that can be restored with the same Apple Account (Shop → Restore purchases); its bonus gems come with the original purchase only. Gem packs and the Booster Pack are consumable; delivered items are saved on the device, and Restore does not bring back items already received or used. Apple keeps its transaction records under the Apple Privacy Policy.

5. Support and this website

If you email us, we receive your email address, your message and any attachments you choose to send, and use them to answer and fix the issue. Please do not send passwords, payment-card details or unrelated personal information. These pages are hosted through Cloudflare, which processes request information such as IP address and browser details to deliver and protect the website. The Jelly Chain pages do not include advertising or analytics scripts. See Cloudflare’s Privacy Policy.

6. Sharing, storage and retention

Information may be processed by the providers described above to perform their services, or when needed to comply with law, protect rights or prevent abuse. Advertising providers may use information under their own policies and your consent choices. Information may be processed outside your country.

Local game data stays until you delete it or the app. Support emails are kept as long as needed to resolve the request and meet legal obligations. Advertising and store data follow the providers’ settings and retention policies; deleting the app does not delete data those providers already hold. We use reasonable safeguards but cannot promise absolute security.

7. Your choices and requests

Depending on where you live, you may have the right to access, correct or delete personal information, to restrict or object to certain processing, including advertising use, or to data portability. Contact us at bananateamios@gmail.com. We may need limited information to find a record or verify a request; the game has no account that links your device to an email address. Some requests must be made to Apple or Google directly. You can also contact your local data protection authority.

You can change available advertising choices, manage tracking permission, skip optional videos and ask us about data you sent to support. Before deleting the app, remember that your progress and gems may be lost.

8. Children

Jelly Chain is a general-audience game and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action. Parents and guardians can manage purchases (for example with Ask to Buy) and permissions with Apple’s family controls.

9. Updates and contact

We may update this policy as the game or its services change; the current version and its effective date are on this page. For privacy or support questions, contact Hien Nguyen / Banana Team at bananateamios@gmail.com.