Privacy Policy

1. Game data on your device

You do not need an account to play. Your missions, upgrades, coins, settings, tutorial progress, the Remove Ads entitlement and the identifiers of coin purchases already delivered are stored on your device. Transaction identifiers prevent a purchase from being delivered twice. The game has no cloud sync of its own. Operating-system backups may include this data according to your device settings.

The game does not ask for access to your camera, microphone, contacts, photo library or location.

2. Analytics and crash reports

We use Google Analytics for Firebase to understand how the game is used and to improve it. It may process an app-instance identifier, device and operating-system information, session activity, in-game interactions (such as screens viewed, missions started and finished, tutorial progress, coins earned and spent, and ads offered or watched) and purchase-related events. If you allow tracking, it may also use the advertising identifier. IP information may be used by the provider to estimate a general region. Analytics starts only after the consent step in section 3 has answered; where EU rules apply, it follows the choices you made there.

Firebase Crashlytics collects crash reports with technical details (such as the stack trace, device model, operating-system version, an installation identifier, and the screen and mission in use) so we can fix problems.

These services process data away from your device; this app is not a “no data collected” app. See Firebase privacy and security information and Google’s Privacy Policy.

3. Advertising and reward videos

Google AdMob shows banner ads on the map and upgrade screens, full-screen (interstitial) ads between battles and optional reward videos. Its SDK may process IP-based approximate location, the advertising identifier where permitted, ad views and interactions, and diagnostic information, for ad delivery, measurement, fraud prevention and service improvement. Whether ads are personalized depends on your choices and permissions.

Before ads load, the game uses Google’s User Messaging Platform to show any consent message required in your region (for example in the EEA and the UK). Where required, Shop → Privacy Choices lets you change your advertising choices. The game then asks whether you allow tracking; you can manage this permission at any time in Settings → Privacy & Security → Tracking. Declining does not stop you from playing; non-personalized or limited ads may still involve data processing.

Reward videos are optional and only offered when one is available. Remove Ads stops banner and interstitial ads; optional reward videos remain available. Remove Ads does not turn off analytics or crash reports. See Google’s advertising information and AdMob’s data disclosure.

4. In-app purchases

Apple processes purchases through the App Store and StoreKit. We do not receive your payment-card details. The game processes product identifiers, verified transaction identifiers and purchase state to deliver coins once and to restore Remove Ads. Purchase events are also reported to Google Analytics for Firebase (section 2).

Remove Ads is a non-consumable purchase that can be restored with the same Apple Account (Shop → Restore Purchases). Coin packs are consumable; delivered coins are saved on the device and Restore does not bring back coins already received or spent. Apple keeps its transaction records under the Apple Privacy Policy.

5. Support and this website

If you email us, we receive your email address, your message and any attachments you choose to send, and use them to answer and fix the issue. Please do not send passwords, payment-card details or unrelated personal information. These pages are hosted through Cloudflare, which processes request information such as IP address and browser details to deliver and protect the website. The Robots vs Zombies pages do not include advertising or analytics scripts. See Cloudflare’s Privacy Policy.

6. Sharing, storage and retention

Information may be processed by the providers described above to perform their services, or when needed to comply with law, protect rights or prevent abuse. Advertising providers may use information under their own policies and your consent choices. Information may be processed outside your country.

Local game data stays until you delete it or delete the app; copies in operating-system backups follow your backup settings. Support emails are kept as long as needed to resolve the request and meet legal obligations. Analytics, crash, advertising and store data follow the providers’ settings and retention policies; deleting the app does not delete data those providers already hold. We use reasonable safeguards but cannot promise absolute security.

7. Your choices and requests

Depending on where you live, you may have the right to access, correct or delete personal information, to restrict or object to certain processing, including advertising use, or to data portability. Contact Hien Nguyen at bananateamios@gmail.com. We may need limited information to find a record or verify a request; the game has no account that links your device to an email address. Some requests must be made to Apple directly. You can also contact your local data protection authority.

You can change available advertising choices, manage the tracking permission, skip optional videos and ask us about data you sent to support. Before deleting the app, remember that your progress and coins may be lost.

8. Children

Robots vs Zombies is a general-audience game and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action. Parents and guardians can manage purchases and permissions with Apple’s family controls, for example Ask to Buy.

9. Updates and contact

We may update this policy as the game or its services change; the current version and its effective date are on this page. For privacy or support questions, contact Hien Nguyen at bananateamios@gmail.com.